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About The Debt Collectors

Cash flow is vital to the success of every business. Let our team help improve your cashflow

At The Debt Collectors, we recognise that maintaining a healthy cashflow is the lifeline of every business, big or small. Our mission is to be your trusted partner in debt recovery, safeguarding your cashflow while upholding the integrity of your brand. We serve a diverse clientele, from small businesses and large corporate entities to local and central government agencies throughout New Zealand.

Excellence in Debt Recovery

When it comes to the sensitive matter of collecting unpaid invoices, overdue accounts, and defaulted finance agreements, it’s crucial to have a partner who handles the task with tact, professionalism, and efficiency. We are that partner. Our team, equipped with unmatched expertise in debt recovery, takes a friendly, personable, yet direct approach to recover your outstanding debts. We’re not just about getting the job done; we’re about getting it done right, on time, and cost-effectively.

Preserving Your Brand’s Integrity

We understand the value of your brand’s equity and relationships with customers. Therefore, we manage each collection process with utmost care, ensuring we represent your business with fairness, empathy, and firmness. We focus on preserving the relationships you’ve worked hard to build, while recovering the debts owed to you.

Easing Your Financial Burden

Chasing overdue accounts can be an emotionally and financially draining task. It can diminish your business profitability and staff morale. That’s where we step in. As your preferred partner for recoveries management, we aim to lift this burden off your financial department’s shoulders. We free up your time and resources, delivering faster results to enhance your profitability and cashflow.

Empowering Your Credit Management

Effective ‘Credit Management’ and solid ‘Terms of Trade’ are essential for a successful business. They set clear expectations at the start of business relationships, reducing the chances of payment defaults. We recommend ‘New Zealand Business Tools’, a trusted partner, to help you draft robust Terms of Trade and Credit Policies, and provide staff training for better understanding of Credit Management.

What makes us different?

We are passionate about the debt resolution and collection services that we offer to our customers and pride ourselves on resolving organisational debt issues with diligence and sensitivity.

Our most noteworthy aim other than to recover what is rightfully yours is to maintain your relationship with your current clients, where possible, to allow an ongoing working partnership.

As an innovative debt collection agency we like to be at the forefront of regulatory change and combining this with our professional approach, we like to ensure we always get the best results for our clients.

What sets us apart is our genuine care for our clients and their debtors. We believe in a balanced approach to debt collection – firm, yet respectful. Our team’s collective experience, expertise, and dedication to providing a superior service make us a unique force in the industry. We are The Debt Collectors, a team committed to transforming the way debts are collected, while making a significant difference in your business’s bottom line.

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